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Privacy Policy

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Effective Date: January 20, 2026
Last Updated: January 20, 2026

 

Still We Rise Excellence Academy and Solid Rock Community Church (“we,” “our,” or “us”) are committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains what information we collect, how and why we use it, how it is stored and protected, and the choices available to you when interacting with our church, school, programs, and outreach efforts.

 

This policy applies to all online and offline interactions with us, including our websites, forms, programs, services, communications, events, and outreach activities.

 

Websites covered by this policy:

 

1. Information We Collect

We collect personal information in connection with church activities, school and after-school programs, outreach efforts, pastoral care, and administrative operations.

 

A. Information You Provide Directly

We may collect the following types of personal information when you voluntarily provide it:

General contact information

  • Full name

  • Email address

  • Phone number

  • Mailing address

Church and ministry-related information

  • Membership or visitor information

  • Service attendance and event sign-ups

  • Ministry involvement and volunteer interest

  • Prayer requests (submitted voluntarily)

  • Requests for pastoral care, prayer calls, counseling, or follow-up

  • Planning visit information and communication preferences

  • Outreach participation and community engagement details

School and after-school program information

  • Parent or guardian contact information

  • Student name and enrollment details

  • Emergency contact and authorized pick-up information

  • Program schedules, attendance, and participation details

Communication records

  • Messages submitted through contact or registration forms

  • Emails, phone calls, and text message interactions

  • Responses to surveys, check-ins, or follow-up communications

Payment and billing information (if applicable)

  • Billing contact details

  • Payment confirmations and transaction records
    (We do not intentionally store full credit or debit card numbers.)

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B. Information Collected Automatically

When you visit our websites, we may automatically collect limited technical information, including:

  • IP address

  • Device type, browser type, and operating system

  • Approximate location based on IP address

  • Pages visited, time spent on pages, and interaction data

  • Referring websites or links

This information is used to support website functionality, analytics, security, and performance improvements.

 

2. How We Collect Information

We collect information through:

  • Website contact forms, registration forms, and sign-up forms

  • Church services, events, meetings, and program registrations

  • School and after-school enrollment processes

  • Volunteer and ministry interest forms

  • Outreach initiatives and community engagement efforts

  • Prayer requests and pastoral care communications

  • Phone calls, emails, and text messages

  • In-person interactions and follow-up communications

  • Website cookies and analytics tools

 

3. Why We Collect Personal Information

We collect personal information to support the mission, care responsibilities, and operations of both the church and the school.

 

Church and Ministry Purposes

  • Communicating service times, locations, and schedule changes

  • Sending reminders for services, meetings, events, and gatherings

  • Coordinating ministry activities and volunteer participation

  • Responding to prayer requests and pastoral care needs

  • Scheduling and conducting prayer calls, check-ins, and follow-ups

  • Supporting outreach efforts and community engagement

  • Planning visits and welcoming new or returning attendees

  • Maintaining member and visitor contact records

  • Coordinating ministry planning discussions and communications

 

School and Program Purposes

  • Managing enrollment and participation

  • Communicating schedules, reminders, and pick-up information

  • Sending program updates and urgent notifications

  • Supporting parents, guardians, and students

 

Administrative and Operational Purposes

  • Responding to inquiries and providing assistance

  • Managing internal records and communications

  • Coordinating with approved vendors, partners, and service providers

  • Communicating with external vendors for scheduling and operations

  • Improving our programs, services, and websites

  • Complying with legal and regulatory obligations

We do not sell, rent, or trade personal information.

 

4. How We Store and Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

Our websites may be hosted on third-party platforms such as Wix, which store data on secure servers protected by firewalls. We may also use reputable third-party systems for communications, scheduling, analytics, and operational support.

While we take reasonable steps to protect personal information, no electronic transmission or storage method is completely secure.

 

5. Sharing and Disclosure of Information

We may share personal information only in limited and appropriate circumstances:

 

Service Providers and Vendors

We may share information with trusted third-party vendors who assist us with:

  • Website hosting and analytics

  • Email, phone, and SMS communications

  • Event management, scheduling, and planning

  • Payment processing and administrative services

These vendors are authorized to use personal information only as necessary to perform services on our behalf.

 

Legal and Safety Requirements

We may disclose information if required by law, legal process, or to protect the rights, safety, or property of our organization, members, families, students, staff, or the public.

We do not share personal information for third-party advertising or unrelated marketing.

 

6. Communications: Email, Phone, and Text Messaging (SMS)

We may communicate with you using the contact information you provide for church, school, outreach, and administrative purposes.

 

Types of Communications May Include

  • Church service reminders and schedule updates

  • Event, meeting, and outreach notifications

  • Volunteer coordination and ministry planning

  • Prayer calls, pastoral check-ins, and follow-up communications

  • Planning visits and member care communications

  • School and after-school program updates

  • Pick-up reminders and urgent alerts

  • Account, enrollment, or administrative messages

  • Two-way conversational messages related to inquiries or support

 

A. SMS/Text Messaging Consent

By providing your phone number, you consent to receive informational and operational text messages from Still We Rise Excellence Academy and Solid Rock Community Church.

  • Message frequency may vary

  • Message and data rates may apply

  • SMS messages are used for reminders, updates, notifications, and two-way communication

  • We do not send unsolicited marketing messages

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

 

B. Opting Out of SMS

You may opt out of receiving text messages at any time by:

  • Replying STOP to any message, or

  • Contacting us directly using the information below

You may receive a final confirmation message confirming your opt-out.

 

C. Help

For assistance, reply HELP to any message or visit:
👉 https://www.wearerocksolid.org

 

7. Cookies and Tracking Technologies

Our websites may use cookies and similar tracking technologies to:

  • Improve website functionality and performance

  • Understand visitor behavior and usage patterns

  • Enhance user experience and content delivery

  • Support security and prevent misuse

Third-party tools (such as Google Analytics or Wix applications) may place cookies on your device and operate under their own privacy policies.

You may manage or disable cookies through your browser settings.

 

8. Children’s Privacy

We collect student-related information only for legitimate educational and program purposes. Parents or guardians provide information on behalf of students.

If you believe a child’s information has been collected improperly, please contact us so we can address the issue promptly.

 

9. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Support church, school, and outreach activities

  • Maintain operational and administrative records

  • Comply with legal obligations

  • Resolve disputes and enforce policies

 

10. Your Rights and Choices

You may request to:

  • Access personal information we hold about you

  • Correct or update inaccurate information

  • Withdraw consent for certain communications

  • Request deletion of information, subject to legal or operational requirements

Requests may be made using the contact information below.

 

11. External Links

Our websites may include links to external websites or partner organizations. We are not responsible for the privacy practices of third-party websites.

 

12. Policy Updates

We may update this Privacy Policy from time to time. Updates become effective when posted on this page. Continued use of our websites and services constitutes acceptance of the updated policy.

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13. Data Accuracy and Responsibility

We rely on the information provided by members, parents, guardians, and participants to communicate effectively and safely. You are responsible for ensuring that the information you provide to us is accurate and up to date, including contact information and communication preferences. Please notify us if your information changes.

 

14. Accessibility and Non-Discrimination

We are committed to ensuring our communications and services are accessible to our community. If you require accommodations related to communication methods or accessibility, please contact us so we can work with you to meet your needs.

We do not discriminate in our programs, services, or communications based on race, color, national origin, sex, disability, age, or any other protected status as required by law.

 

15. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes related to this policy or the handling of personal information shall be resolved in accordance with applicable Florida law.

 

16. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact us:

Still We Rise Excellence Academy & Solid Rock Community Church
📍 1904 Michigan Ave, Kissimmee, FL
📞 (689) 304-3210
📧 office@stillweriseonline.org
🌐 https://www.stillweriseonline.org
🌐 https://www.wearerocksolid.org

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